Good jobs strategy barnes & noble

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good jobs strategy barnes & noble

The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits by Zeynep Ton

Almost one in four American working adults has a job that pays less than a living wage. Conven­tional wisdom says that’s how the world has to work. Bad jobs with low wages, minimal benefits, little training, and chaotic schedules are the only way companies can keep costs down and prices low. If companies were to offer better jobs, cus­tomers would have to pay more or companies would have to make less.
 
But in The Good Jobs Strategy, Zeynep Ton, a professor at the MIT Sloan School of Management, makes the compelling case that even in low-cost settings, leaving employees behind—with bad jobs—is a choice, not a necessity. Drawing on more than a decade of research, Ton shows how operational excellence enables companies to of­fer the lowest prices to customers while ensuring good jobs for their employees and superior results for their investors.
 
Ton describes the elements of the good jobs strategy in a variety of successful companies around the world, including Southwest Airlines, UPS, Toyota, Zappos, and In-N-Out Burger. She focuses on four model retailers—Costco, Merca­dona, Trader Joe’s, and QuikTrip—to demonstrate the good jobs strategy at work and reveals four choices that have transformed these compa­nies’ high investment in workers into lower costs, higher profits, and greater customer sat­isfaction.
 
Full of surprising, counterintuitive insights, the book answers questions such as: How can offering fewer products increase customer sat­isfaction? Why would having more employees than you need reduce costs and boost profits? How can companies simultaneously standardize work and empower employees?
 
The Good Jobs Strategy outlines an invaluable blueprint for any organization that wants to pur­sue a sustainable competitive strategy in which everyone—employees, customers, and investors—wins.
 
File Name: good jobs strategy barnes & noble.zip
Size: 18695 Kb
Published 11.12.2018

Barnes & Noble Interview - Bookseller

Riggio believed that independent bookstores were too small to be efficient and customers had to wait weeks for special orders, so he went big in order to stock thousands more books.
Zeynep Ton

The Good Jobs Strategy

Faced with an eroding core business, most companies seem to do…nothing. A company in a turbulent industry often seems like […]. A company in a turbulent industry often seems like a dairy farmer whose herd has been reduced to just one cow, whose only adaptation of his business plan is to milk that heifer extra-hard. The story cannot end happily. In the first quarter of , industry-wide book sales were down 2. Other bricks and mortar booksellers have offered e-books online, and Borders licensed a reader of its own from an outside company called Kobo.

A year-old Englishman, Daunt has spent nearly three decades in the bookselling business. For most of that time, he was exclusively Team Indie, overseeing an idyllic, boutique book-buying experience as the founder of Daunt Books, which has six locations in well-heeled neighborhoods in London. His turnaround strategy is centered on a simple premise: In a world where Amazon offers unbeatable convenience and prices, big book chains will only survive if they act more like independents. Also the manner in which they display their books, the amusement and serendipity of how they curate their shops. Some have books arranged by country rather than genre, a setup that encourages browsing: You might visit the Japan section looking for Haruki Murakami novels only to find yourself paging through a history of ramen or a book of haikus about cats. Daunt Books locations are also beautiful spaces, filled with dark wood shelves, green lamps, and gold light. The original location in Marylebone, which opened in on the site of an Edwardian-era bookseller, is long and narrow, with tall galleries of books offering a reassuring vision of orderly abundance.

Industries Retail and Wholesale. Chief Executive Officer Stephen Riggio. Employees 26, Headquarters New York, New York. It also offers a calendar of ongoing events, including author appearances and children's activities. The company was founded by Leonard S.

Editorial Reviews. Review. “In the last few years, [Zeynep] Ton has become a revolutionary force in a field that would seem unlikely to generate many — the.
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3 thoughts on “The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits by Zeynep Ton

  1. Almost one in four American working adults has a job that pays less than a living wage.

  2. The Hardcover of the The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits by Zeynep.

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