Food And Beverage Service by Dennis R. Lillicrap
Chapter 4. Food and Beverage Services
Our mission is to make food and beverage the heart and soul of our hotels by thinking like restaurateurs and delivering an experience that is excellent, relevant and authentic. But our environment has changed: new travelers hunger and thirst for ever greater simplicity, excellence and authenticity and are demanding and tasteful in the way they choose their addresses. This, is the key transformation that we have made at Accor. The public have become real experts, and demanding experts at that! Before choosing a venue for lunch or a drink, our guests spend a long time perusing online reviews and ratings.
Excellent restaurant supervisors and bar service managers are crucial to the success of the hospitality business. As the public face of the industry, what you do and say has a big impact on the customer experience. Successful professionals go on to work at prestigious hotels, restaurants, cool cocktail bars, resorts and events both in the UK or overseas. You will be taught by industry experts who will equip you with the practical service skills, confidence and knowledge to excel as a waiter, waitress or future manager in the food and drink service industry. Whatever you choose, our Level 2 and 3 courses will prepare you for the world of work and help you progress in your career quicker than candidates without formal training. University College Birmingham has two award-winning restaurants, the Atrium and the Brasserie, and this course focuses on practical experience in these real working environments.
Food and Beverage Services is a process of preparing, presenting and serving of It also includes all the companies involved in processing raw food materials.
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